Did you know at Northern Valley ENT our team approach extends beyond our Providers to include a friendly and knowledgeable staff?
When you visit our Westwood Office, Karen and Jinny, our Front Desk Receptionists offer a warm greeting sure to create a lasting impression. They can be sticklers though about the paperwork you need to complete. It is because they want the most up-to-date information available for your Provider. This is important not only for your visit but any care coordination you might need. Gloria often brings you back to the exam room. Her cheerfulness will put you at ease as she takes your blood pressure and asks some questions about your height, weight and smoking history. Connie answers a lot of phone calls. Her compassion is ever present and no matter the reason for your call she makes sure you will get what you need. Melissa has been busy posting claims all summer and providing extra staff coverage. She will be leaving us to return to college and is helping to train Kristin who has just joined us.
Lauren works in our Englewood Office. Her gregarious manner is on display no matter the task.
Natasha continues her various roles often assisting the Doctors with procedures as she trains to be a Hearing Aid Specialist. This will enable her to fully be a part of our Audiology team. There is no doubt these exceptional employees all share the same commitment to providing Patient- Centered care as Dr. Scherl, Dr. Lee, Dr Szabo and Dr. Roses do.
By Cathy Gass